Support

At Tractive Power, we believe in providing our customers with an all-around, excellent service. This not only includes a quality product but also the relevant support and advice to ensure you receive the right product for your business.

 

Training

Unlike forklift trucks and similar handling equipment, it is not mandatory to have a license to operate any of our tractive units. However, we would always recommend that customers complete our full operator training on delivery. This ensures that all employees that are designated to be users are competent operators with a good knowledge of the product. We also offer refresher training and training for new members of your team.

 

Design

At Tractive Power, all of our design and manufacturing work is completed in-house. This means that we can be cost-effective and efficient at providing you with your custom solution. Whether you require specialist machinery design, a trolley, trailer, or stillage made, we provide it. Our experienced and high-skilled design team will work with you to ensure you receive the product you need to enhance operations.

 

Consultation and advice

If you have a manual handling dilemma or wish to improve your manual handling and are unsure of the resolution, we can help! Get in touch with a specialist at Tractive Power. One of our expert advisors will visit your site, and discuss your application. Where we will aim to find the most efficient, and cost-effective solution for the issue.

 

Servicing

At Tractive Power, we offer various comprehensive service packages, that are designed to suit your company’s needs. From a standard call and repair service to scheduled visits for preventative maintenance, and service interval points. Find out more about our servicing options.

 

Need more information on the support we supply? Get in touch

One of our specialists will be happy to answer any further questions you have on our training, design, and consultation. Call, or email us.